5 Tips for Choosing the Right Computer Repair Service

When your computer breaks you have three options. You can try to weed through all the technical jargon on the tech forums, you can sit on the phone for an hour with tech support while they try to figure out if they can help, or you can call in a professional to diagnose and fix your problem on site. Only the best PC repair in Marietta will give you peace of mind when it comes to your personal or business computer and get you back online quickly. Here are few tips from Power PC to help you find the right computer repair experts in your area.

Read the Reviews

In your search for local computer experts, check out reviews on sites like Google, Yelp, or the Better Business Bureau. This will give you a good idea about companies in your area. Ask family, friends, co-workers, and other professionals about services they have used. Word-of-mouth is one of the best sources of information and first-hand accounts of reputable local services.

On-Site Support

It is usually easier to have a technician come to your home or office to diagnose computer problems. That saves you from having to pack all of your hardware up, haul it across town, and hook it back up when the job is done. While some techs charge extra for this service, it is very convenient and easier for people with busy schedules.

Cost of Services

Always comparison shop and get estimates from several companies as you narrow down your list of candidates. Be wary of companies that ask for money up front or who charge by the hour. Most computer repair companies today charge according to the type of job and these rates are usually fixed. If they have to order parts, these figures should also be included in any estimate.

Service Guarantees

Many reputable repair companies have a “No fix, no fee” policy. That means that if they can’t fix your problem they won’t charge you for any services. An honest technician will be straightforward and tell you that it would be more economical to buy a new computer than to fix your old one, for example. Before any repairs are done, ask your technician if they offer any warranties on parts and labor.

Check Credentials

Your friend’s nephew may be good with computers, but if he accidentally fries your hard drive, does he have insurance to cover the damages? Probably not. Liability insurance for a business like a computer repair company ensures that if the technician makes a mistake, you aren’t in the red for replacement parts. Also, check to make sure your PC repair company is properly licensed and that those licenses are up to date. You can verify a business license number by calling your local licensing authority. Ask for educational credentials as well to make sure they are qualified to work on your computer.

For more help finding the best computer repair services in Marietta, contact Power PC.

25 Responses

  1. I think it's a great idea to ask if the company has a "no fix, no fee" policy like you mentioned. A service company that comes to you rather than you having to pack everything up would be super convenient as well. I'll have to check to see if any of the repair services in my area offer these things. Thank you for the information.
    • Taruna
      I think you must choose a computer depending upon the os and performance rather than the no fee cost and before choosing you must make sure to go through the every aspects of the system and features.
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  7. Sariah
    This came at just the right time! My friend and I have been looking for an efficient option to fix our computers in the office, in the event that it suddenly breaks down. Having an onsite computer repair service is a good idea as we don't have to spend time talking to someone on the phone who can barely fix the issue. I think what you said about a professional coming to our office to diagnose the problem will prove to be very convenient for us as we will avoid the hassle of transporting the computers. Thanks for this information!
  8. Bobby Saint
    You made a good point to check online reviews first before hiring the services of a computer technician. Also, you may want to ask for referrals from friends and family who may have had their computer repaired by a reliable technician before. If you see some positive feedback, then chances are, they may be able to provide quality service. If I were to get my pc repaired, I would make sure to ask for a recommendation first before hiring the services of a technician. Thanks.
  9. Callum Palmer
    I really like that the last big tip the article gives is about checking the repair shop's credentials. After all, a high-end, well-running computer is a pretty big investment in both time and money. Because of this however, you need to make sure that the people who are repairing it have many years' worth of experience as well as the correct credentials.
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  14. Robin
    Hi, Getting good computer repair service is hard to find. thanks for the information.
  15. Penelope Smith
    This is some really good information about computer repair. It is good to know that it would be smart to check credentials first. After all, you want to make sure that they are handling things properly. I would want to hire someone who does a good job.
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