Refund/Exchange

 General

·   All return items should be in original box with original documents.

·   Original invoice required.

·   Credit for returns can be issued upon receiving the returned items. Good for seven (7) days of issue date.

·   All returned parts over $99.00 are subject to a 15% restocking fee after seven (7) days.

·   No return of parts will be accepted after twenty-one (21) days from the date of invoice.

·   A 15% labor fee of the invoice value will be charged for all returned computer systems made with in seven (7) days from the invoice date. No return of the system will be accepted after seven (7) dates of the invoice date.

·   A 30% non-refundable deposit is required for all system and/or parts.

·   All serial numbers need to match returned parts.

·   No opened software will be refunded or exchanged.

Limited Warranty/System and Parts

·   Original invoice required.

·   All new computer parts and systems have a one-year warranty except CPU, which has a warranty of seven (7) days.

·   All notebook, laptops, printer, scanners, monitors, speakers are under the manufacture’s warranty only. No refunds or exchanges.

·   Unless prior written agreement has been made, all parts and systems must be carried in store for service.

·   Unless otherwise specified all used computer parts and system carry thirty (30) days warranty and is not refundable or exchangeable unless noted.

·   Power PC is not responsible for any software and data problems. Our liability is limited to the hardware only.

·   Our warranty does not include any technical support, service and/or consulting for software.

·   The purchased products shall not have been previously altered, repaired or serviced by anyone other than Power PC, or warranty will be void.

·   Power PC is not responsible for losses due to misuse, electrical surge, fire, theft or any acts of God, such as lighting, flood, etc.

·   Any merchandise returned for service or replacement that is not defective, maybe assessed a service charge.

·   For repaired or serviced items not picked up/accepted within twenty-one (21) days from the invoice date, a minimum storage fee of $15.00 per day will be charged.

·   We can not be responsible for products not picked up within thirty (30) days from the repair date. All products left for more than thirty (30) days will be disposed of properly.

·   The charge for returned checks is $25.00

·   Services carry a thirty (30) day warranty, except for virus and spyware removal or problem caused by customer misuse.

Power PC Limitations of Liability

 Power PC is not responsible for direct, special, incidental or consequential damages resulting from any service, breach of warranty or under any legal theory including, but not limited to, lost profit, downtime, goodwill, damage to or replacement of equipment and property, any costs of recovering, reprogramming, or reproducing any program or data stored in or used with any system left for service, repair, upgrade or installation at Power PC.